Subscribing to kibooks.online (School programme)
How can I register for the platform using my school's subscription?
Registration is not required. Simply enter the username and password provided by your school on the login screen. Enter the details, select the child’s grade, and click “Let’s read login” to access unrestricted content.
Where can I get my username and password?
You can obtain your username and password directly from your school.
Subscribing to kibooks.online (Private user)
How can I register for the platform as a private user?
You can subscribe for private use at a one-time annual fee of R400.00 (12 consecutive months). Reach out to us at firstname.lastname@example.org for assistance.
Where can I get my username and password?
Your username and password will be provided to you once payment has been received.
Access to kibooks.online
I can't access all pages of a book, what should I do?
If you’re a paying subscriber (school or private), avoid using the “Demo” login. Use your username and password to access all features.
Do I need to enable my mobile data?
Yes, an active internet connection is required to use the platform.
Is data usage free for kibooks.online?
No, unfortunately, data usage is not free.
Can I read books offline by downloading them?
No, downloading books is not possible due to our contractual agreements with publishers. However, there are no limits on daily reading, and repetition is free.
Finding books on kibooks.online
How can I locate books on specific topics?
Enter keywords into the search bar at the top; the relevant titles will appear. You can also search by Publisher, Author, ISBN, or Series name.
How do I find books suitable for a specific grade or level?
We offer a diverse library, so specific books for grades are not prescribed. However, you can explore the age-appropriate carousels like “ages 3-9”, “ages 8-13”, “ages 11-15” for a general selection.
Languages and accessibility
Are languages other than English available?
Yes, all 11 South African languages are offered. Click the “Language” button at the top and choose your preferred language.
Do you provide audiobooks or books for visually impaired individuals?
Currently, these services are not available on kibooks.online, but they are available on our parent website, www.qualibooks.co.za. Click “Audiobooks.” This service is currently free.
Physical Books and Publishing
Do you publish books? I have written a children’s book and want to publish it.
Please send us your manuscript for evaluation, and we will respond to you.
Can I find your books in retail bookshops?
No, our books are not supplied to retail bookshops, but they are available online at www.qualibooks.co.za/bookstore.
Can I sell your products as a bookseller?
Yes, you can. We are continuously expanding our reach. If interested, please contact Christopher de Beer at email@example.com.
I don’t want to buy from the online store; I prefer physical books. Can I visit you?
Certainly, we have a showroom on our premises located in Corporate Park North, Randjespark. Monday to Friday from 08:00 to 16:30. Please see the “Contact Us” tab for more information.
What is your estimated delivery time for orders?
Orders are dispatched within 1 – 3 working days after receipt. For any queries, please contact us at firstname.lastname@example.org.
Do you offer in-store collection?
Yes, we do. To arrange, please contact email@example.com with your order number.
Can I return a book and exchange it?
Yes, our return policy applies.
Do you offer gift vouchers?
Yes, we do. Please contact firstname.lastname@example.org.
What kind of books do you sell?
We sell a wide variety of books. Fiction, non-fiction, reference.
Do you produce library books in all 11 official languages?
Yes, we do. For ages 6-13 (Primary school).
Do you have offices in various provinces?
No, we don’t. However, we have representatives across South Africa.
Do you sell your books to the public?
Yes, we do. Please visit our online bookstore at www.qualibooks.co.za/bookstore.
Platform Features and Usage
Can I access the platform on multiple devices?
Yes, you can access the platform on multiple devices using your login credentials.
Subscription and Payments
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Please contact our support team at email@example.com for assistance.
Is the subscription fee refundable?
Subscription fees are non-refundable.
I'm experiencing technical issues with the platform. What should I do?
Please reach out to our technical support team at firstname.lastname@example.org, providing details about the issue you’re facing.
Which browsers are supported for accessing the platform?
The platform is optimized for modern browsers such as Chrome, Firefox, Safari, and Edge.
Content and Licensing
How frequently is new content added to the platform?
New content is added regularly. Keep an eye on our announcements for updates.
Privacy and Security
How is my personal information used?
Your personal information is used solely for the purpose of managing your subscription and improving our services. We adhere to strict privacy policies.
Is my payment information secure?
Yes, we use secure payment gateways to process transactions, and your payment information is encrypted.